At Mode Aesthetic Growth (“we”, “us”, or “our”), operating the website https://modeaestheticgrowth.co.uk/ (“Website”), we are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK data protection laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, make a purchase, or interact with our services, particularly when buying weight loss treatments such as Mounjaro, Ozempic, Wegovy, Saxenda, Retatrutide, Alli, Orlistat, and other prescription or over-the-counter medications.
We encourage you to read this Privacy Policy carefully. By accessing or using our Website, you acknowledge that you have read, understood, and agree to the practices described in this policy.
1. Information We Collect
We collect personal information to provide you with a safe, efficient, and personalised shopping experience for weight loss injections UK and related treatments.
Information You Provide Directly
- Account and Contact Details: Name, email address, phone number, delivery address, and billing address when you create an account or place an order.
- Health and Medical Information: Details provided during online consultations, medical questionnaires, or when ordering prescription medications such as Mounjaro UK, Ozempic Injection UK, Saxenda, Wegovy, Rybelsus, Liraglutide, Retatrutide, or Orlistat 120mg. This may include information about your weight, medical history, current medications, and health conditions.
- Payment Information: Credit/debit card details, bank information, or payment provider details processed through secure third-party gateways.
- Order and Communication Data: Details of your purchases, correspondence with our customer support team, and any feedback or reviews.
- Identity Verification: Copies of identification documents if required for prescription validation or age verification.
Information Collected Automatically
- Technical Data: IP address, browser type, device information, operating system, and access times.
- Usage Data: Pages visited, time spent on pages, clickstream data, and referral sources.
- Cookies and Tracking Technologies: See our Cookies section below for more details.
Information from Third Parties We may receive information from payment processors, delivery partners, identity verification services, and licensed pharmaceutical suppliers to verify orders and ensure compliance with UK regulations.
2. How We Use Your Information
We use your personal data for the following purposes:
- To process and fulfil your orders for products including Buy Mounjaro UK, Ozempic UK, Wegovy UK, Saxenda Injection UK, Alli Weight Loss Capsules, Xenical, Mysimba, and other weight loss treatments.
- To conduct necessary online medical consultations and ensure treatments are appropriate for your health profile.
- To communicate with you regarding your orders, account, and customer service inquiries.
- To improve our Website, services, and product offerings through analytics and customer feedback.
- To send you marketing communications (with your consent) about new arrivals, promotions, or updates on weight loss solutions.
- To comply with legal and regulatory obligations, including MHRA guidelines, prescription record-keeping, and anti-money laundering requirements.
- To prevent fraud, ensure site security, and protect our business interests.
- To personalise your experience and show relevant product recommendations for weight loss injections UK and tablets.
3. Legal Basis for Processing Personal Data
Under UK GDPR, we rely on the following lawful bases:
- Contract Performance: Processing necessary to fulfil orders and provide services you request.
- Legal Obligation: Complying with UK pharmaceutical and health regulations.
- Legitimate Interests: Operating and improving our business, marketing (where permitted), and ensuring website security.
- Consent: Where we process special category health data or send direct marketing communications. You can withdraw consent at any time.
- Vital Interests: In rare cases where processing is necessary to protect your life or another person.
4. Sharing Your Personal Information
We do not sell your personal data to third parties. We may share information in the following circumstances:
- With trusted service providers who assist in operating our Website and services (e.g., hosting providers, payment processors, delivery companies, and email service providers), under strict data processing agreements.
- With licensed pharmacies, prescribers, and suppliers involved in fulfilling prescription medication orders.
- With regulatory authorities or law enforcement when legally required.
- In the event of a business transfer, merger, or acquisition.
All third parties are contractually obligated to keep your data secure and use it only for the purposes we specify.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal data, including SSL encryption for all transactions, secure servers, access controls, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but strive to protect your information to the best of our ability.
Special category health data (such as medical consultation information) receives additional protection and is only accessed by authorised personnel on a need-to-know basis.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Prescription and health-related records are typically kept for at least 6–8 years to comply with UK healthcare regulations. Marketing consent data is retained until you withdraw consent.
7. Your Data Protection Rights
Under UK GDPR, you have the following rights:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Correct inaccurate or incomplete data.
- Right to Erasure: Request deletion of your data (subject to legal obligations).
- Right to Restrict Processing: Limit how we use your data.
- Right to Data Portability: Receive your data in a structured, machine-readable format.
- Right to Object: Object to processing based on legitimate interests or direct marketing.
- Right to Withdraw Consent: At any time where consent is the legal basis.
To exercise these rights, contact us using the details below. We will respond within one month (free of charge in most cases).
8. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to enhance functionality, analyse traffic, and personalise content. You can manage cookie preferences through your browser settings or our cookie consent banner. For full details, please refer to our separate Cookie Policy.
9. International Data Transfers
All data is processed within the UK or EEA. Where third-party processors are located outside these areas, we ensure appropriate safeguards such as Standard Contractual Clauses are in place.
10. Children’s Privacy
Our services are not directed at children under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a child without parental consent, we will take steps to delete it.
11. Third-Party Links
Our Website may contain links to external sites. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date. We recommend reviewing this page periodically to stay informed.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Mode Aesthetic Growth Email: info@modeaestheticgrowth.co.uk Address: [Insert Registered UK Address] Telephone: [Insert Contact Number]
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.
Thank you for trusting Mode Aesthetic Growth with your personal information as you pursue your weight loss and wellness goals with products such as Mounjaro UK, Ozempic, Wegovy, Saxenda, Retatrutide, and more.